Privacy Policy

1. Introduction

Ribbon Health ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our health savings platform and marketplace services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email address, phone number)
• Account credentials (username, password)
• Payment information (processed securely through our payment partners)
• Delivery addresses for marketplace purchases
• Health savings goals and preferences

Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (type, operating system, browser)
• IP address and location data
• Usage data (pages visited, features used, time spent)
• Transaction history and savings activity

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our health savings and marketplace services
• Process transactions and send related notifications
• Personalize your experience and provide tailored recommendations
• Send promotional communications (with your consent)
• Analyze usage patterns to improve our Service
• Detect and prevent fraud and unauthorized activities
• Comply with legal obligations

4. Information Sharing

We may share your information with:

• Service Providers: Third parties that help us operate our Service (payment processors, delivery partners, cloud hosting)
• Business Partners: Health product vendors in our marketplace (limited to fulfillment purposes)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of sensitive data in transit and at rest
• Secure authentication mechanisms
• Regular security assessments and audits
• Access controls and employee training

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this Privacy Policy. We may retain certain information longer as required by law or for legitimate business purposes (e.g., fraud prevention, record keeping).

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt out of promotional communications
• Export your data in a portable format

To exercise these rights, please contact us at support@ribbonhealth.co.

8. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: